Reservation and cancellation policy for stay or events in the Garden of Nâm
Payment and Reservation
Your participation is confermed upon receipt of the amount to be paid.
When payment has been received, your will receive a confirmation by e-mail. We can provide an invoice on request.
Cancellation Policy
Liability
In case you need to cancel your participation, we invite you to use our offer to reschedule, free of charge. In case you do not yet know the dates, it is all right. You are welcome to schedule your new dates within a year after cancellation.
If you wish to be reimbursed, please note that the following conditions will apply:
1: If you cancel your participation up to three months in advance, reimbursement of 100% of the total amount.
2: If you cancel your participation up to one month in advance, reimbursement of 75 % of the total amount.
3: If you cancel your participation up to two weeks before the start date, reimbursement of 50 % of the total amount.
4: In case of cancellation within two weeks before the start date, no reimbursement will be available. You will be obligated to pay the full amount.
Should you decide to leave during the programme we apply a 48-hour policy and the event days that fall within 48 hours will be charged. For the remaining event days, you are invited to reschedule the dates another period without costs, within a year after cancellation. Reimbursement will not be possible.
For the purpose of determining the 48 hours, arrival time of 15:00 pm will count as the start of the 24 hours.
Lost or Stolen items
If an incident occurs during your presence in the Garden resulting in theft, loss or damage of your property, the Garden shall not be liable for it.
Health and Safety
To ensure the safety of participants and our property, we kindly ask you to respect that smoking, in the garden or inside the buildings, is not allowed. Please use the designated spaces.
If you have a contagious illness such as a cold or an (emerging) flu we request that you postpone your stay. If you develop such symptoms during your stay, we request that you isolate as much as possible, as appropriate. In case of symptoms, we ask you to inform the staff. In this case, we shall follow applicable public measures.
Please note that the garden and the wider surroundings of Níjar are a robust environment. During walks, please take special care. We shall not be liable for any accidents during your stay.
Privacy
Contact Us
If you have any questions about these terms and conditions, please do not hesitate to contact us.